Thursday , with a hacker demanding BitcoinAttack.Ransomto relinquish control of part of the hospital ’ s computer system . Employees knew something was wrong Thursday night , when the network began running more slowly than normal , senior vice president/chief strategy and innovation officer Rob Matt said . A short time later , a message flashed on a hospital computer screen , stating parts of the system would be held hostage until a ransom is paidAttack.Ransom. The hacker asked for BitcoinAttack.Ransom— a virtual currency used to make anonymous transactions that is nearly impossible to trace . The hospital ’ s IT team opted to immediately shut down the network to isolate the problem . The attack affected Hancock Health ’ s entire health network , including its physician offices and wellness centers . Friday afternoon , Hancock Health CEO Steve Long confirmed the network was targeted by a ransomware attackAttack.Ransomfrom an unnamed hacker who “ attempted to shut down ( Hancock Health ’ s ) operations. ” Hospital leaders don ’ t believe any personal medical information has been compromisedAttack.Databreach, Long said . Long declined to disclose details of the attackAttack.Ransom, including how much ransom has been requestedAttack.Ransom. The attack amounts to a “ digital padlock , ” restricting personnel access to parts of the health network ’ s computer systems , he said . The attack was not the result of an employee opening a malware-infected email , a common tactic used to hack computer systems , he said . The attack was sophisticated , he said , adding FBI officials are familiar with this method of security breach . “ This was not a 15-year-old kid sitting in his mother ’ s basement , ” Long said . Protecting patients Notices posted Friday at entrances to Hancock Regional Hospital alerted visitors to a “ system-wide outage ” and asked any hospital employee or office using a HRH network to ensure all computers were turned off . Doctors and nurses have reverted to using pen and paper for now to keep patients ’ medical charts updated . Long said he wasn ’ t aware of any appointments or procedures that were canceled directly related to the incident , adding Friday ’ s snowy weather contributed to many cancellations . Most patients likely didn ’ t notice there was a problem , nor did the attack significantly impact patient care , Long said . Hospital staff members worked with the FBI and a national IT security company overnight and throughout the day Friday to resolve the issue . Long said law enforcement has been acting in an “ advisory capacity , ” and declined to release details about the plan going forward , including whether the hospital is considering paying the ransomAttack.Ransom. Long commended his staff , especially IT workers , who quickly identified the problem Thursday evening . “ If I was going through this with anybody , this is the team I would want to go through this with because I know what the outcome is going to be , ” he said . Leaders updated hospital employees , totaling about 1,200 people , throughout the day Friday and took steps to be accommodate both patients and staff , including offering free food in the hospital cafeteria all day , Long said . Long said if there is any suggestion private patient information has been compromisedAttack.Databreach, hospital officials will reach out to those affected , though he doesn ’ t expect that to become an issue . “ We anticipate questions , ” he said . “ This is not a small deal . ”
Derek Bradley , head of Panacea , an online community of 17,000 financial services professionals , has warned that phishing emails have been sent outAttack.Phishingthat are purporting to beAttack.Phishingfrom him . Mr Bradley originally became a victim of a cyber attackAttack.Databreachback in September when his emails were compromisedAttack.Databreach. He warned that all emails received fromAttack.Phishinghim to undisclosed recipients over the past seven months were not sentAttack.Phishingfrom his system . In a message sent out yesterday ( 22 March ) , he said : “ We are in the process of trying to work out the best course of action to ensure this stops happening , but it is difficult as I have no control over what is being sent and by whom . “ I do apologise again for any inconvenience caused to you . We will hopefully find a resolution to this issue as soon as possible ” . Mr Bradley also warned that the hackers are continuing to try and get access to other contact lists , and told advisers to ignore emails to undisclosed recipients . The government is facing calls to create a single point of responsibility to deal with cyber risk in the financial services sector amid concerns over accountability . Today ( 23 March ) Andrew Tyrie , chairman of the Treasury select committee , wrote to chancellor Philip Hammond claiming a lack of coordination in the current cyber security system could leave the banking industry ’ s IT systems vulnerable to attack . My Tyrie said the present arrangement , in which both a director-level group and a governance framework can serve as a single point to address cyber issues , resembles the `` catastrophically inadequate '' tripartite authorities that were set up to monitor system risk in banking in 1997 .